Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carla Boomgarden

Carla Boomgarden

October 20, 2025

5  out of  5
rating by Carla Boomgarden
"Hannah was wonderfully helpful. Solved my issue in a snap."
We responded:
"Thank you, Carla, for your kind words about Hannah. We're glad she could assist you quickly and effectively. If you need anything else, feel free to reach out."
Profile photo of Abigail Pierce

Abigail Pierce

October 10, 2025

5  out of  5
rating by Abigail Pierce
"Hannah O. was super helpful in walking me through a tricky situation and was quick in getting a solution. Grateful for the help so I can have peace of mind!"
We responded:
"Thank you, Abigail, for your kind words about Hannah O. We're glad she could assist you efficiently with your situation. Your feedback means a lot to us."
Profile photo of shelby marsh

shelby marsh

October 10, 2025

5  out of  5
rating by shelby marsh
"Hannah is always ❤️ the best!!"
Profile photo of Wade Trapp

Wade Trapp

October 9, 2025

5  out of  5
rating by Wade Trapp
"Awesome communication, took care of all my needs in a timely manner and was very polite. Pleasure talking with Wil"
We responded:
"Thank you, Wade, for your kind words! We're thrilled to hear that Wil provided excellent communication and service. Your satisfaction is our top priority, and we appreciate your feedback. Looking forward to continuing to meet your insurance needs."
Profile photo of Laura Smith

Laura Smith

October 1, 2025

5  out of  5
rating by Laura Smith
"Very helpful and cheerful!"
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
Profile photo of Jennifer Wickert

Jennifer Wickert

October 1, 2025

5  out of  5
rating by Jennifer Wickert
"Hannah O. had amazing customer service"
We responded:
"Thank you, Jennifer! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Profile photo of Ariana High

Ariana High

October 1, 2025

5  out of  5
rating by Ariana High
"Hannah O. has great customer service!!"
We responded:
"Thank you, Ariana, for your kind words about Hannah's customer service! We're glad to hear she made a positive impact. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Daron Canty

Daron Canty

September 30, 2025

5  out of  5
rating by Daron Canty
"Hannah O. Customer service was very nice and I was glad to have her for my customer service"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped! "
Profile photo of Ms Wanda

Ms Wanda

September 29, 2025

5  out of  5
rating by Ms Wanda
"Above and BEYOND. Exceeded expectations"
We responded:
"Thank you, Ms. Wanda, for your kind words and for taking the time to share your experience. We're glad to hear that we exceeded your expectations. If you need anything else, feel free to reach out."
Profile photo of Ellen Reilly

Ellen Reilly

September 25, 2025

5  out of  5
rating by Ellen Reilly
"Will and Hannah were so helpful when I had to move my renters insurance to my new place. I have been with this office for 8 years and counting and I have been with State Farm for over 10 years. Highly recommend!"
We responded:
"Thank you, Ellen, for your kind words and for being a loyal customer for so many years. We're glad to hear that Will and Hannah were able to assist you with your move. Your recommendation means a lot to us!"
Profile photo of Terry Brinyark

Terry Brinyark

September 24, 2025

5  out of  5
rating by Terry Brinyark
"After spending alot of time looking for the right insurance company for me and my husband. Nic, called me and I told him exactly what I was looking for and with a little time he was able to get me the insurance I was looking for. He walked with me in ever step of the way to make me happy and comfortable with my decision to change to State Farm. Nic, thank you for your patience and making me feel like family. I felt you treated me as if I was your mother looking for insurance. You are a big asset to State Farm. Hope I have you as an agent fir the rest of my insurance needs."
We responded:
"Thank you, Terry, for your kind words. We're thrilled to hear Nic provided exceptional service and made you feel comfortable with your decision. Your satisfaction is our priority, and we look forward to serving your insurance needs for years to come."
Profile photo of jermaine slaughter

jermaine slaughter

September 23, 2025

5  out of  5
rating by jermaine slaughter
"The State farm employee was very helpful with my issue concerning my auto insurance."
We responded:
"Thank you, Jermaine, for your feedback. We're glad to hear that our team was able to assist you with your auto insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Scott Helms

Scott Helms

September 19, 2025

5  out of  5
rating by Scott Helms
"Prompt and courteous response, very much appreciated"
Profile photo of Dwayne Tony Thompson

Dwayne Tony Thompson

September 15, 2025

5  out of  5
rating by Dwayne Tony Thompson
"Years ago State Farm aired a catchy gingle "Like a good neighbor, State Farm is there." If there was a global search for the all-around best insurance agent, Will Hernandez would be one of the two finalist if he didn't win flat-out. Everything we see in a good ad: warmth, product knowledge, 5-star listening skills, etc. The kind of customer service you'd get if the agent turned out to be your college roommate. That pretty much sums up my experience with Will Hernandez. They say good fences make good neighbors. If Mr. Hernandez is your neighbor, you'll want to build a covered bridge between your homes. He's best in class. Period."
We responded:
"Thank you, Dwayne, for your glowing review of Will. We're thrilled to hear about your exceptional experience and appreciate your kind words. Will's dedication to outstanding service truly embodies our commitment to being "like a good neighbor.""
Profile photo of Kelli Halstead

Kelli Halstead

September 15, 2025

5  out of  5
rating by Kelli Halstead
"Hannah went above and beyond handling my issue this morning. I will stay a loyal customer thanks to her."
We responded:
"Thank you, Kelli, for your kind words about Hannah's service. We're glad to have you as a loyal customer and appreciate your feedback. If you need anything else, feel free to reach out."
Profile photo of Orlando Bridges

Orlando Bridges

September 12, 2025

5  out of  5
rating by Orlando Bridges
"I received Great Customer service from Hannah!!😊"
We responded:
"Thank you, Orlando, for your kind words about Hannah's customer service! We're glad to hear you had a positive experience with us. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Heidi McKay

Heidi McKay

September 10, 2025

5  out of  5
rating by Heidi McKay
"I called and spoke with Hannah. I was just asking some questions, and she was able to answer them all. She was very friendly and eager to address all my questions."
We responded:
"Thank you, Heidi, for taking the time to share your experience. We're glad to hear that Hannah was able to assist you with your questions and provide friendly service. If you have any more questions in the future, feel free to reach out. "
Profile photo of M. H.

M. H.

September 10, 2025

5  out of  5
rating by M. H.
"Every experience I've had w/ Carter Nicholson's State Farm office has been great. Always so nice, knowledgeable, and caring. My call today w/ Hannah was no different. Appreciated how she went over all of my coverage in detail. Very reassuring! Highly recommend."
We responded:
"Thank you, M. H., for your kind words and recommendation. We're glad to hear that Hannah and the team have consistently provided you with detailed and caring service. Your feedback means a lot to us."
Profile photo of Derek Orton

Derek Orton

September 3, 2025

5  out of  5
rating by Derek Orton
""I worked with Chloe regarding a transfer from one state to another. She was knowledgeable and proficient in moving the conversation towards a successful conclusion. I would highly recommend her and her agency."
We responded:
"Thank you, Derek, for your kind words about your experience with Chloe. We're glad to hear that she was able to assist you effectively with your state transfer. Your recommendation means a lot to us."
Profile photo of Barry Laabs

Barry Laabs

September 2, 2025

5  out of  5
rating by Barry Laabs
"Hannah was very helpful with helping us switch our insurance and updating our vehicle."
We responded:
"Thank you, Barry, for your feedback! We're glad to hear that Hannah was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Jason Berry

Jason Berry

September 2, 2025

5  out of  5
rating by Jason Berry
"She was kind, courteous, professional, and assisted me with all of my concerns with expediency. AAA+ customer service!"
We responded:
"Thank you, Jason, for your kind words and for taking the time to share your experience. We're glad to hear that you received the assistance you needed promptly and professionally. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Ghost AE86

Ghost AE86

August 29, 2025

5  out of  5
rating by Ghost AE86
"I am very happy with the service I get from this state farm location everyone there are very welcoming and very helpful"
We responded:
"Thank you, Ghost AE86, for your kind words and for choosing our State Farm location. We're glad to hear that our team has been welcoming and helpful to you. We look forward to continuing to serve your insurance needs. Take care!"
Profile photo of Dawn Roten

Dawn Roten

August 28, 2025

5  out of  5
rating by Dawn Roten
"Chole and Hannah have been extremely helpful. Great insurance prices and very pleased with all they have done."
We responded:
"Thank you, Dawn! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Profile photo of JC McGahee

JC McGahee

August 28, 2025

5  out of  5
rating by JC McGahee
"Ms. Patel was of the most curtious nice spoken young lady to start with now she explained my insurance policy with the utmost reasons and understanding of it very greatly and I sure hope Carter reads this and shared it with his other agents to show how great she was. Plus I've been with State Farm over 10 years. Great insurance company Thank you"
Profile photo of D M (Bigdtravels)

D M (Bigdtravels)

August 22, 2025

5  out of  5
rating by D M (Bigdtravels)
"Simply the best customer service you will find with any State Farm agent. Hannah and the entire team are tremendous and always very helpful. As a 40+ year customer of State Farm I can confidently say this is the best agent I have had since I left Florida in 1994."
We responded:
"Thank you, D M, for your kind words and for being a loyal State Farm customer for over 40 years. We're delighted to hear that Hannah and the team have been helpful to you. Your feedback means a lot to us. Take care!"