State Farm® Insurance Agent Carter Nicholson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roy Ellis
October 6, 2026
5
out of
5
rating by Roy Ellis
"Hannah was efficient, friendly, and convincing,"
We responded:
"Roy, it's great to know Hannah could help! It's great to hear she was efficient, friendly, and convincing in helping with your insurance needs. We appreciate your trust in our agency."
Rick Simpson
October 4, 2026
4
out of
5
rating by Rick Simpson
"Great to receive a call from Terry for a head up on policy increase."
Kegan Kurinij
September 30, 2026
5
out of
5
rating by Kegan Kurinij
"I had a great experience working with Charles. He made the insurance process simple and stress-free while finding me a much more affordable premium. He took the time to walk me through my options, explain the different types of coverage, and make sure I had everything I needed. Charles was patient, professional, and genuinely went out of his way to help. I’m very happy with the service I received and would gladly recommend him to others."
We responded:
"Kegan, we love hearing when our team makes a great impression! Thanks for sharing your experience with Charles. It's wonderful to hear that he made the insurance process simple and stress-free while helping you find a more affordable premium. We truly appreciate your recommendation and are here for any future insurance needs you may have.
"
Amy Callaghan
September 30, 2026
5
out of
5
rating by Amy Callaghan
"Charles went up and beyond to help me get me a good deal. He was very knowledgeable and professional."
We responded:
"Amy, your kind words about Charles were great to see! We’ll be sure to pass along the recognition to him. Thanks for trusting our agency and giving us the opportunity to be there for you."
Drew Arnold
September 30, 2026
5
out of
5
rating by Drew Arnold
"Wil explained what coverages I needed to properly cover me in any incident. He was great to work with, give him a call for all your insurance needs. Would highly recommend."
We responded:
"We appreciate you sharing, Drew! It's great to hear that Wil was able to help you understand the coverages you need. We appreciate your recommendation and are here whenever you need assistance with your insurance."
Barbara
September 18, 2026
5
out of
5
rating by Barbara
"Great communication and willingness to answer all of our questions. Excellent customer service!"
We responded:
"Hi Barbara, thank you for highlighting our communication and customer service! Our team is always here to answer your questions and ensure you have the best experience. We appreciate your trust in us!"
bill collier
September 1, 2026
5
out of
5
rating by bill collier
"I’ve been with State Farm for some 50 yrs. I’ve never had a problem with any of the agents over the years, however Will and the gang have been top notch and are very good about reaching out/ staying in touch. 5 star definitely."
We responded:
"Bill, thank you for your kind words and for being a loyal State Farm customer for 50 years. We're thrilled to hear that Will and the team have exceeded your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Taylor Perry
September 1, 2026
5
out of
5
rating by Taylor Perry
"Charles was very knowledgeable and helpful in getting me a better rate on my insurance premium. He went above and beyond with answering any questions I had about other coverages they offer and helping me get set up for everything I was looking for."
We responded:
"Taylor, we always enjoy hearing from you! It's great to hear that Charles was able to assist you in securing a better rate and provide detailed information on our coverage options. Our team is always here to help with any insurance needs you may have in the future."
Linda Colter
August 23, 2026
5
out of
5
rating by Linda Colter
"Wil was super helpful. Very kind and explained the policy features."
We responded:
"Linda, it’s wonderful to know Wil took the time to explain your policy clearly and made sure you felt comfortable with your coverage! His kindness and attention to detail are exactly what we want every customer to experience. Thank you for sharing your feedback with us!"
Jaron Summers
August 13, 2026
5
out of
5
rating by Jaron Summers
"Carter Nicholson at State Farm was absolutely amazing to work with! He helped me get the right auto insurance coverage and made the entire process easy and stress-free. Carter was professional, knowledgeable, responsive, and genuinely helpful throughout the experience. I really appreciate his excellent customer service and would highly recommend him to anyone looking for insurance assistance!"
We responded:
"Jaron, sounds like our team made your auto insurance experience refreshingly easy! Knowing we could take some of the hassle out of the process means a lot to us. Thank you for choosing our agency and for passing along your recommendation!"
Austin Wojick
July 23, 2026
5
out of
5
rating by Austin Wojick
"Wilson was a tremendous help getting insurance coverage for my property. The whole process was quick and hassle free."
We responded:
"That's awesome, Austin! It's great to hear that Wilson was able to assist you efficiently with your property insurance coverage. If you have any future insurance needs or questions, feel free to reach out to our team."
Molly Moore
July 1, 2026
5
out of
5
rating by Molly Moore
"Charles Benson gave me a quote on my auto insurance policy the other day, and it was such a pleasure speaking with him! He was friendly, professional, and took the time to answer all of my questions without making me feel rushed or confused. I highly recommend reaching out to Charles if you're looking for excellent customer service!"
We responded:
"Thank you, Molly, for sharing your experience with Charles Benson. Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one!
"
D’s reviews
June 12, 2026
1
out of
5
rating by D’s reviews
"Predatory agents, and unfortunately as a young and ignorant first time homebuyer it took me 5 years to realize I was completely taken advantage of. I was repeatedly told that I should have a homeowners policy rather than a condo policy on my townhome despite already having a master condo policy, leading to duplicate coverage and overpaying on my premium by more than 1k per year. I regret working with this office and I regret that I was too ignorant to trust their advice. I will never, ever use Carter Nicholson’s office again."
Brandon Hood
June 5, 2026
5
out of
5
rating by Brandon Hood
"Hannah was referred to me by my mom. I could not be more thrilled to be working with Hannah. She was able to save us so much money, by bundling all of our insurance policy’s together that I am paying less than was it was for auto insurance with my previous provider. Hannah was a delight to work with, she was super helpful, sweet, and able to answer all of our questions and concerns."
We responded:
"Thank you, Brandon, for sharing your experience with us. We're glad to hear that Hannah was able to help you save money by bundling your policies and that she provided helpful and sweet service. We appreciate your trust in us and look forward to continuing to assist you with your insurance needs."
SW1463
June 5, 2026
5
out of
5
rating by SW1463
"great service"
We responded:
"Thank you for your feedback! We're glad to hear that you found our service to be great. If you have any further questions or need assistance, feel free to reach out."
Johnathon Brackett
June 2, 2026
5
out of
5
rating by Johnathon Brackett
"Hannah was fantastic in explaining things and making sure I got the best deal I could. Almost halved my car insurance and I’m getting more bang for my buck."
We responded:
"Thank you, Johnathon, for sharing your experience! It's great to hear that Hannah was able to help you find a deal that offers more value while reducing your car insurance costs. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Robert S
May 19, 2026
5
out of
5
rating by Robert S
"Answered my questions quickly"
We responded:
"Thank you, Robert, for your feedback. I'm glad we could address your questions promptly. Your support means a lot to us. "
Aashil Shah
May 13, 2026
5
out of
5
rating by Aashil Shah
"Rose was very helpful"
We responded:
"Thank you, Aashil, for your feedback! We're glad to hear that Rose was able to assist you effectively. Your support means a lot to us."
Diana Montgomery
May 12, 2026
5
out of
5
rating by Diana Montgomery
"Very helpful in the transfer process. Kind and understanding."
We responded:
"Thank you, Diana, for your feedback! We're glad to hear that the transfer process went smoothly and that you found our team kind and understanding. If you need any further assistance, feel free to reach out."
Sharon Holder
May 8, 2026
5
out of
5
rating by Sharon Holder
"Rose was very clear on being able to save me money and get a good policy. Thank you..."
We responded:
"Thank you, Sharon, for your feedback! We're glad to hear that Rose was able to help you find a policy that saves you money. If you have any more questions or need further assistance, feel free to reach out."
Janice Batchelor
May 4, 2026
5
out of
5
rating by Janice Batchelor
"Always a pleasure to speak with Brittany."
We responded:
"Thank you, Janice, for your feedback. We're glad to hear that speaking with Brittany is always a pleasure. Your support means a lot to us."
stephanie jackson
May 4, 2026
5
out of
5
rating by stephanie jackson
"So helpful. Thanks"
We responded:
"Thank you, Stephanie, for your kind words. We're glad to hear you found our assistance helpful. Your support means a lot to us."
Ernesto & Awara Fernandez
May 4, 2026
5
out of
5
rating by Ernesto & Awara Fernandez
"Thank you, Rose, for your efficient and gracious service this morning!"
We responded:
"Thank you, Ernesto & Awara, for sharing your positive experience with Hannah. We're glad to hear that her courteous and knowledgeable approach, along with her sense of humor, made your insurance dealings more enjoyable. Your feedback is greatly appreciated."
Adrian Robinson
April 29, 2026
5
out of
5
rating by Adrian Robinson
"Hannah was awesome in helping me get everything situated and explaining my policy"
We responded:
"Thank you, Adrian, for sharing your experience! It's great to hear that Hannah was able to assist you effectively and clarify your policy details. We appreciate your feedback and look forward to serving you in the future."
Michael Nutter
April 27, 2026
5
out of
5
rating by Michael Nutter
"Always a pleasure dealing with my State Farm Agents. Helpful, friendly and professional."
We responded:
"Thank you for the 5 stars, Michael Nutter. We appreciate it. "